In order to create high user acceptance and trust for driverless mobility solutions, Continental has developed a holistic solution for human-machine interaction especially for autonomous vehicles.
Continental’s communication solution was developed for the company's driverless technology development platform, CUbE (Continental Urban Mobility Experience). Autonomous shuttle buses or robotic taxis, currently being tested on predefined routes, are intended to pave the way for tomorrow's driverless vehicles, which can cope with complex, mixed traffic scenarios. Before robo taxis become part of everyday life on city streets, they must first gain the acceptance and trust of users. Properties such as safety, accessibility, comfort and an immersive experience on board should increase the acceptance of these vehicles and create the basis for a broad introduction.
The human-machine interface at hand, designed with an holistic approach in mind, is to lay the foundation for this. In the company's opinion, the technologies used create a positive user experience throughout the entire application process, which goes far beyond booking trips and transporting passengers from A to B. The concept also supports users in planning their next route and provides information on relevant city events. Above all, the solution will convince passengers and pedestrians that their safety in and around the driverless vehicle is guaranteed. It also creates opportunities for smart cities and service providers to devise tailor-made mobility services.