Help Connect uses the inertial sensor unit of the Bosch Motorcycle Stability Control MSC. This sensor installed in the vehicle measures acceleration and angular velocity 100 times per second. The sensor can thus calculate the movement and lean angle of the motorcycle. Thanks to the integrated crash algorithm, the sensor also automatically detects whether the motorcycle is involved in an accident, or whether it simply falls over due to an accident while parking. A separate control unit is not required, which facilitates integration into the vehicle. The connection to the Bosch Vivatar emergency app is then established via Bluetooth.
Other smartphone apps - from motorcycle manufacturers, for example - can also be integrated into the emergency call solution. In addition to location information, Help Connect also transmits health data stored by the driver to the Bosch Service Center. This data can be vital for the rescue. If desired, personal emergency contacts can also be informed automatically.
As a first step, the emergency call service is available for customers from Germany. Users can also communicate with the Bosch Service Center in German or English in other European countries. If a driver does not respond due to a serious accident, the rescue services are immediately directed to the scene of the accident. Since the smartphone is usually always carried relatively well protected on the body, motorcyclists who have been involved in an accident can be located quickly even if they were separated from the vehicle in the crash.