Consumers say 'yes' to autonomous cars, but have concerns

July 30, 2021 // By Rich Pell
Consumers say 'yes' to autonomous cars, but have concerns
A new survey released by engineering and design company Klas shows how much US, UK, and German consumers know about autonomous vehicles (AVs) and how comfortable they would be integrating this technology into daily life.

According to the survey, almost half of all consumers believe fully functional self-driving cars are more than three years away, and nearly 20% would be willing to pay an additional $10,000 to get their hands on this technology. Consumers across all three markets are interested in the convenience autonomous vehicles will deliver, with over 25% of respondents saying they're excited about the potential for self-driving vehicles to run their errands and deliver groceries right to their home, and 22% saying they believe adoption of autonomous vehicles will increase human productivity and be more environmentally friendly.

The survey also found that almost 30% of British and German respondents are looking forward to not having to park their own cars again with convenient AV drop-off and pick-up, while Americans are hoping to see fewer accidents on the road with the implementation of autonomous vehicles. While the survey results clearly indicate widespread consumer interest in self-driving cars, says the company, it also shows there are several hurdles vehicle makers will need to overcome to win over the general public.

Over a fifth of consumers across all three markets are concerned AVs won't know how to avoid unexpected obstacles in the road, and roughly 20% are worried about the vehicle's system malfunctioning during traffic. Germans are particularly worried about software security, with 22% expressing concerns about AVs getting hacked.

In addition, 20% of all respondents said they believe fully self-driving cars are already available for the general public to operate or travel in, with that number increasing to 31% for Americans only. This, says the company, shows there is a clear gap between knowledge of autonomous vehicles and an understanding of the technology's current capabilities, which is another area in which carmarkers need to educate the public.

"The Klas commissioned AV consumer sentiment survey shows there is a misalignment with consumer expectations and AV development timelines," says John Gallagher, CEO of Klas. "While the


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